Privacy Policy

Privacy Policy

At Limor Luxe, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, services, and products. By using our website, you agree to the terms outlined below.

Information We Collect

We collect personal and non-personal information to improve your shopping experience and ensure seamless transactions.

1. Personal Information

This includes any data that identifies you as an individual. Examples:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information (e.g., credit/debit card details, UPI IDs)

2. Non-Personal Information

This includes technical data that does not directly identify you. Examples:

• Browser type
• IP address
• Device information
• Cookies and browsing history

How We Collect Information

1. Directly from You:
   • When you create an account or place an order.
   • When you sign up for newsletters or promotions.
   • When you contact us via email or phone.
2. Automatically:
   • Through cookies and tracking technologies when you browse our website.
   • From third-party analytics tools like Google Analytics.

How We Use Your Information

We use the information we collect for the following purposes:

1. Order Fulfillment
   • To process, confirm, and deliver your orders.
   • To send updates about your order status.
2. Customer Support
   • To respond to your inquiries and resolve issues.
3. Personalization
   • To provide tailored product recommendations and enhance your shopping experience.
4. Marketing and Promotions
   • To send promotional emails and special offers.
   • To notify you of new products, services, or updates.
5. Website Improvement
   • To analyze user behavior and improve website functionality.
   • To debug technical issues and maintain security.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

1. With Service Providers
   • Shipping and logistics partners (e.g., Shiprocket).
   • Payment gateways and financial institutions for transaction processing.
2. With Legal Authorities
   • When required by law or to comply with legal obligations.
3. With Analytics and Marketing Tools
   • For website traffic analysis and targeted advertising.

Cookie Policy

Cookies are small data files stored on your device that help us enhance your browsing experience.

Types of Cookies We Use:

1. Essential Cookies: Required for website functionality, such as enabling checkout.
2. Performance Cookies: Help us understand how users interact with the site.
3. Targeting Cookies: Used to deliver personalized advertisements.

You can manage or disable cookies through your browser settings, but this may affect certain website features.

Data Security

We take stringent measures to protect your personal information from unauthorized access, alteration, or misuse.

Security Measures:

• Encrypted payment processing using SSL (Secure Socket Layer).
• Regular website security audits.
• Restricted access to sensitive data.

While we strive to ensure maximum security, no online platform is entirely risk-free. We recommend safeguarding your login credentials and monitoring your account for unauthorized activity.

Your Rights

As a user, you have the following rights regarding your personal data:

1. Access and Update
   • View and update your personal information through your account.
2. Data Deletion
   • Request deletion of your personal data, subject to legal or transactional obligations.
3. Opt-Out of Marketing
   • Unsubscribe from promotional emails using the link provided in the email.
4. Cookie Preferences
   • Manage your cookie preferences through browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before sharing your information.

Children’s Privacy

Limor Luxe does not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe your child has shared information with us, please contact us to remove the data.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically.

Contact Us

For any questions or concerns about this Privacy Policy or your data, feel free to reach out to us:

• Email: sales@limorluxe.com
• Phone: +91-9818365995

We are committed to addressing your concerns promptly and ensuring your trust in Limor Luxe.